What Is Basic Service For Air Conditioners

Air conditioners are a necessity in most homes in Malaysia where we have a hot climate all year long.

It is important to know what the basic service is for air conditioners so you can keep your system running smoothly for years to come.

After all, the air conditioner is not a cheap investment.

What Is Basic Service?

Basic service for air conditioners is a commitment by the air conditioning company to provide regular maintenance and inspections on your system.

This will help to ensure that your AC is working properly and keeping you comfortable in the hot weather.

Basic servicing is also being referred to as normal cleaning for most and it usually does not involve any chemical reagent for the servicing process.

For home and residential, this usually involves only indoor unit maintenance.

And for offices or commercial premises, a basic service is the scheduled maintenance that should be done once a month or once every few months depending on the usage and surrounding.

What Should You Expect During Basic Service?

During basic service, your air conditioning company will:

  • Inspect the system for any problems.
  • Check and clean the filters and replace them as needed.
  • Check the condenser coil.
  • Check and clean the evaporator coil.
  • Clean the blower fan and drain pan.
  • Check refrigerant pressure and top-up if necessary.

What Happens If I Don’t Have Basic Service?

If you don’t have basic service, your AC will have a shorter life span and you will have a noticeable increment to your TNB bill.

Getting a regular service can be one of the many ways in saving your electricity bill.

Without basic service, your AC will not be able to cool your home or office.

Without basic service, you may experience a decrease in air quality as the filter is not working as it should be.

But how often should we service our AC?

We suggest that the residence air conditioner should get a basic service every once or 2 years.

How Much Does It Cost To Have Basic Service?

Basic service for air conditioners typically includes a general check-up, refrigerant top-up, indoor filter cleaning, and blower cleaning.

The cost of these services varies depending on the model and manufacturer, but can generally be expected to run between RM75 and RM200. 

While most of us are hoping to get a cheap service but unfortunately usually it will cost much more in the long run.

More harm can be done to the air conditioner unit if you engage in unskillful technician work and neglect to carry out the basic service as recommended by the manufacturer.

This can result in a breakdown of the cooling system, increased energy bills, and even damage to your home.

Do not take lightly as something as seemingly simple as regular maintenance and service on your air conditioner can go a long way in ensuring that it operates at its peak performance for years to come. 


Having basic service for air conditioners is important for keeping your AC system running smoothly.

It is also important to know what this service entails so you can ask your contractor if it is necessary.