Of course we are. Acontech is a registered company in Malaysia. If you need to know, the registration number is LLP0005172-LGN.
You pay after Acontech completed the services. You can pay by cash or cheque. We never ask our customer to pay up front.
We are sorry about this and we will assure you that we will open more slot in the near future. The reason behind is because we screen all our technician to be proficiency in order to maintain a very high level of work quality. This alone causes us slow in expanding our man power.
No. You only need to book one slot even if you have 2 or more units to be serviced.
Few to none of air conditioner service provider in Malaysia promise you this. But Acontech are confident in our workmanship that we can offer you a 30 days free of charge repair if anything happens from our previous visit. Acontech are not responsible for any repair or alteration that without our acknowledgement though.
The price in each category are the basic charges for our service. You can get an estimation for your budget. Usually it will not run far off from the stated. Acontech will let you know the exact price after inspecting and before commencement of any work.
Rest assure that our technician will definitely provide you the necessary advice. Book us and our technician will inspect and let you know before we commence any work. In fact, this is our SOP for any job we perform.
Our coverage area normally is within 60km radius from KL city center. This is to increase our efficiency in attending to customer place on time. You would have to seek other service provider if you are staying in Tg Sepat or Kuala Selangor.
Sorry. We are closed for the Penang services area.
Sorry. We are also closed for JB services area.
Acontech did not register as a GST collection company "yet". So, we will not be collecting any GST charges from you.
It was due to the nature of specific location, distance and supporting range as well as labour cost.
"No", currently Acontech is mainly focusing and servicing Klang Valley, Kuala Lumpur and Selangor area only. Acontech aim is to provide the best air conditioner services at your convenience before we expand our network to anywhere else in Malaysia. If you are a service provider, feel free to discuss with me at [email protected]
Let us know what is your concern by using the contact form here. We will update this FAQ from time to time.