Of course we are. Acontech is a registered company in Malaysia. If you need to know, the registration number is LLP0005172-LGN.
You pay after Acontech completed the services. You can pay by cash or cheque. We never ask our customers to pay upfront.
We are sorry about this and we will assure you that we will open more slot in the near future. The reason behind is because we screen all our technician to be proficiency in order to maintain a very high level of work quality. This alone causes us to slow in expanding our manpower.
No. You only need to book one slot even if you have 2 or more units to be serviced.
Few to none of the air conditioner service provider in Malaysia promise you this. But Acontech is confident in our workmanship that we can offer you an extended 30 days free of charge repair if anything happens from our previous visit for the corporate client and 15 days for all our home and residential user. Acontech is not responsible for any repair or alteration without our acknowledgment though.
The price in each category are the basic charges for our service. You can get an estimation for your budget. Usually, it will not run far off from the stated. Acontech will let you know the exact price after inspecting and before the commencement of any work.
Rest assured that our technician will definitely provide you the necessary advice. Book us and our technician will inspect and let you know before we commence any work. In fact, this is our SOP for any job we perform.
Our coverage area normally is within a 60km radius from KL city center. This is to increase our efficiency in attending to customer place on time. You would have to seek another service provider if you are staying in Tg Sepat or Kuala Selangor.
Sorry. We are closed for the Penang services area.
Sorry. We are also closed for the JB services area.
Acontech did not register as a GST collection company "yet". So, we will not be collecting any GST charges from you.
It was due to the nature of the specific location, distance, and supporting range as well as labour cost.
"No", currently Acontech is mainly focusing and servicing Klang Valley, Kuala Lumpur and Selangor area only. Acontech aim is to provide the best air conditioner services in KL at your convenience before we expand our network anywhere else in Malaysia. If you are a service provider, feel free to discuss with me at [email protected]
Let us know what is your concern by using the contact form here. We will update this FAQ from time to time.